Tax Administration Campaign

The tax partners knew that their internal team were very competent at the technical aspects of their roles. However they could also see that the teams were struggling to understand the importance of the admin tasks associated with their engagements. This was having a siginificant impact on client/stakeholder relations. The partners wanted to create a piece that communicated how admin slip ups on the team’s end would have an impact on the client’s day to day experience.

This short animation follows the journey of client as the progress through an engagement with the tax teams, and highlights the pain points that the client might have if admin tasks were ignored.

For this project I offered coaching and guidance on scriptwriting and script editing as well as voicing and recording the narration, storyboarding and animation.